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  1. BlueFx
  2. General Questions

General Questions

General questions concerning our company, templates and work are answered here...

  • Will your templates work on After Effects CS4?
  • I have not received my download link
  • Can I use my template for multiple videos/clients?
  • Why is my download link not working anymore?
  • Are the images/video footage/media/music included with you templates ?
  • I bought your template to customize it but now I am facing problems. Can you help me ? Will there be a discount ?
  • Can your templates be used on PC only ? Is it better ?
  • Can we use your FREE templates to create renderings/videos for a third-party and CHARGE for them ?
  • Can I use the templates in AE?
  • General Question
  • Urgent Product Support
  • Multiple usage/Customisation policy/ Extended LIcense Agreement
  • Do you also create custom videos?
  • Do the templates come with audio included?
  • Are the templates compatible with Adobe Premiere?
  • How can I use your AE templates?
  • Can I use Final Cut Pro and Motion 5 to customize the template?
  • Copyright and Permited usage of the Files
  • Can the Text be changed? Can I use After Effects CS4?
  • Templates compatible with AE CS5 ? CS3 ? CS4?
  • How to become an affiliate?
  • Can these templates be used with Sony Vegas Movie Studio HD Platinum 10?
  • Software used in Video Tutorials looks different
  • What do others say about your work?
  • I would like to test out your files before I buy theme, is this possible?
  • I am getting a “file is damaged” error, what can I do?
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