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  1. BlueFx
  2. General

General

General Questions

  • Will your templates work on After Effects CS4?
  • I have not received my download link
  • Can I use my template for multiple videos/clients?
  • Why is my download link not working anymore?
  • Are the images/video footage/media/music included with you templates ?
  • I bought your template to customize it but now I am facing problems. Can you help me ? Will there be a discount ?
See all 26 articles

Technical Challenges

  • Audio/Music not exporting with the video
  • Missing File Error while opening the template
  • Selected output module no longer exists error while rendering
  • Corrupt or unsupported File Error
  • Error, missing files, tutorial not playing
  • Video playing slow
See all 17 articles

Payment & Purchases

  • if i purchase a template, where do i go to download?
  • Details concerning the currency and the VAT
  • Bundle Discount 20%, 6 or more items
  • How will I receive the project after the payment?

Customization Service

  • Customize after effects templates
  • Can you make a brand new AE template for me ?
  • Can you customize a template for me?

Affiliate System

  • How to join the affiliate system ?
  • How to use the affiliate id in banners ?
  • The BlueFX Affiliate System
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